GENERAL
What's the Coronation Wealth app all about?
The Coronation Wealth app is your go-to mobile platform for building an investment culture. It’s fast, secure, and super convenient for exploring various investment products.
What sets Coronation Wealth app apart from other investment platforms?
We offer a massive range of investment products, so you can easily find what fits your needs. Think of us as your ultimate investment hub.
REGISTRATION
Where can I download the Coronation Wealth App?
You can download it straight from the Apple App Store (iOS) Wealth by Coronation on the App Store or Google Play Store (Android). Coronation Wealth – Apps on Google Play
Registration Process
- Download the Coronation Wealth app from your app store.
- Tap the “Sign Up” button on the homepage.
- Enter your name and email, then agree to the terms.
- Verify your email using the 6-digit code sent to you.
- Input your BVN and local phone number, then verify with the code sent to your phone.
- Once your dashboard appears, click “Complete Customer Profile.”
- Fill in your biodata and receive a confirmation email once registered.
- Your CSCS number will be created, and you’re all set to start investing!
Documents required for Registration
Signing up is a breeze! Just have your BVN, a valid phone number, and a smartphone ready. After registering, you’ll need to upload your KYC documents, including a passport photo and a government-issued ID (like a driver’s license, National ID, Voter’s card, International passport bio data page).
Why do I have to add my BVN?
Your BVN is required to validate your identity and kick against identity theft. This ensures another level of safety for your funds and transactions.
How long does registration take?
You’ll be set up in under 5 minutes!
Having trouble uploading KYC documents?
Make sure you’re on a strong network and keep your documents under 100kb for a smooth upload.
- Click on the reset password button
- Input your registered email address
- A code will be sent to your registered phone number
- In your new password input, use special characters like #, @, !
CSCS/CHN NUMBERS
How will I know when my CSCS account has been set up?
It usually takes between 3 to 24 hours. Just check back in the app!
Where do i find my CSCS/CHN number?
- Click on the profile icon at the bottom of the page
- Click the Customer Profile
- You will see the trading profile that has your CHN/CSCS number.
Can I use my existing CSCS account?
If you’re new to Coronation Securities, we’ll create a new account for you. If you want to consolidate your existing CSCS/CHN number, send an email to crc@coronationsl.com for further assistance.
A stock is your piece of ownership in a company. Investing in stocks lets you share in a company’s growth.
What products can I invest in through the app?
We offer Nigerian stocks, bonds, mutual funds (money market, fixed income and balanced funds), commercial papers, and treasury bills.
How do I know which stocks to buy?
To determine which stocks to buy, you can start by educating yourself through resources like The Coronation Investment Academy – The Coronation Investment Academy, where you’ll learn various investing strategies and market insights. Additionally, if you want to practice your skills in a risk-free environment, consider trying out the Coronation Fantasy League – Coronation Fantasy League. This allows you to invest with virtual “free” money and gain hands-on experience without financial risk. These tools help you build your confidence and knowledge in stock investing.
Where can I see the stocks, I have bought?
- Log into the app.
- Your stocks are displayed on your portfolio/dashboard.
How do i buy shares?
- Click the “Buy” button.
- Scroll to the end of the page and click “See All Stocks.”
- Use the search bar to find the stock you want to purchase.
- Select the desired stock, enter the quantity, and complete the transaction!
How do I sell shares?
- Login to your app.
- Your dashboard will display all your purchased shares.
- Click on the share you want to sell.
- Tap the “Sell” button.
- Enter the quantity of shares to be sold and confirm the transaction.
Trading hours refers to the period a financial market is open each day. Trading on the Nigerian Stock Exchange (NGX) occurs 10:00 am to 2:30 pm, Monday to Friday (excluding public holidays and weekends).
How fast will my trade be executed?
Trades are sent directly to the Nigerian Stock Exchange. If there’s a matching order, it’ll execute immediately. If not, it’ll join the queue and get processed within 7 days.
When will the proceed from my sell trades settle?
Trades are settled electronically within 3 working days (T+3).
FUNDING AND WITHDRAWALS
You can fund your Naira wallet account via the following means:
- A direct transfer from your bank account to the Coronation account number on the app (USSD, internet banking, mobile app),
- or using your debit card.
How do i withdraw my money?
- Go to the wallet
- Click on withdraw
- Enter the desired withdrawal amount
- Confirm the bank details showing above
- Click on withdraw
The amount will be withdrawn into your account
Why do I need to add my bank details?
Your bank account is needed for withdrawals and e-dividend payments and must be linked to your BVN.
My bank details aren't showing in the app.
Send an email to support@coronationsl.com with a screenshot of your withdrawal dashboard and your correct bank details.
MUTUAL FUNDS
It’s a pool of funds from many investors used to buy a diverse range of securities like stocks and bonds.
How do mutual funds differ from savings accounts?
Both can grow your money, but mutual funds typically offer higher interest rates and may come with more risks.
So, before you place a large sum of money in a mutual funds, you should consider if you need these funds in the foreseeable future and plan your tenures accordingly.
Am I eligible to invest in mutual funds?
Your eligibility depends on your risk profile and appetite.
What’s the minimum investment in mutual funds?
You can start with as little as N10,000 on the app.
Steps to fund your Mutual Funds
- Log in to your Coronation Wealth Plus app.
- Click on Wallet and select Fund Wallet (if additional funds are needed). If you already have sufficient funds in your Available to Withdraw balance, you can proceed to the next step.
- Choose your preferred payment method (bank transfer, or card).
- Complete the payment process and wait for the funds to reflect in your wallet.
- Click on Buy, then select Funds.
- Choose Coronation Money Market Fund.
- Click Invest and enter the amount you want to subscribe with.
- Click Invest again to confirm, and you will receive a success notification!
What’s the investment tenure for mutual funds?
It varies by fund, so check the product page for specific details.
How to withdraw from Mutual Funds?
- Log in to your Coronation Wealth Plus app.
- Click on Buy, then select Funds.
- Choose Coronation Money Market Fund as the fund to redeem from.
- Input the amount you wish to withdraw (Full amount redemption is not allowed on the app).
- Click Redeem to complete the process.
Your funds will be credited to your bank account shortly. If you experience any issues, kindly revert with a screenshot to support@coronationsl.com
How long does it take to withdraw from mutual funds?
Withdrawals are processed within 24 hours (excluding public holidays and weekends).
It’s the total of your available spending balance plus your brokerage account—the funds you use for trading.
What does “available to withdraw” mean?
The funds available to trade/purchase stocks and mutual funds which can be withdrawn.
What is a brokerage account?
A brokerage account is an account you open with an investment firm that allows them to execute trades on your behalf. The funds in your account are used to purchase shares, and if any trades are not executed, the money returns to your brokerage account. Please note that the funds held in this account cannot be withdrawn.
SUPPORT
Need more help?
For any questions, requests, or complaints, send an email to support@coronationsl.com, and our dedicated team will be there for you!